Frequently Asked Questions


Do you ship worldwide?

How long will it take to receive my order?

Can I track my order?

How much is shipping?

Do you offer free shipping?

Will my items be sent in one package?

What if I made a mistake inputting my shipping address?


What payment methods do you accept?

Will my payment be secure?

Can I use more than one promo code?

Return Policy

What is your returns policy?

What is your order modification and cancellation policy?

Quality Assurance

What happens if my product arrives and I am not happy with the quality?

What happens if I receive an incorrect product?

What happens if I do not receive my order?


Why are some of your products sold out?